Privacy policy

Boudewijn Seapark, located at Alfons De Baeckestraat 12, 8200 Bruges, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

• Name: Boudewijn Seapark
• Website: https://www.boudewijnseapark.be/
• Addreds: Alfons De Baeckestraat 12 – 8200 Bruges
• Telephone no.: +32 (0)50 / 38.38.38
• E-mail address: info@boudewijnseapark.be

Personal data processed by Boudewijn Seapark

Boudewijn Seapark processes your personal data because you use our services and/or because you have provided this data to us yourself. Boudewijn Seapark processes the following data from park visitors and staff:

• First name and surname;
• Gender;
• Date of birth;
• Place of birth;
• Address information;
• Telephone number;
• E-mail address;
• Other personal information you actively provide, for example by creating a profile on this website, in correspondence and by telephone;
• Data about your activities on our website;
• Data about your surfing behaviour across different websites (for example because this company is part of an advertising network);
• Internet browser and type of device;
• Bank account number;
• (Security)camera footage.

Specific and/or sensitive personal data

Boudewijn Seapark may process information on persons under the age of 16.
Our website and/or service does not intend to collect information about website visitors under the age of 16 unless they have permission from their parents or guardian. However, we cannot verify that a visitor is over 16 years of age. We therefore encourage parents to be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you believe that we have collected personal information about a minor without that consent, please contact us at info@boudewijnseapark.be.

Purposes of personal data processing

Boudewijn Seapark processes your personal data for the following purposes:

• Processing your payment;
• To be able to call or e-mail you if it is necessary to perform our services;
• To let you know about changes to our services and products;
• To send our newsletter and/or advertising brochure;
• Analysis of your surfing behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences on the website and online platforms;
• Processing of personal data which we are legally required to do.

Retention period for personal data

Boudewijn Seapark will not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected.

Sharing personal data with third parties

Boudewijn Seapark does not sell your details to third parties and will only provide them if it is necessary for the execution of our agreement with you or to comply with a legal obligation. We will enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality for your data. Boudewijn Seapark remains responsible for these processing operations.

Cookies

Boudewijn Seapark uses technical and functional cookies. We also use analytical cookies, which do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and for your convenience. They ensure that the website works properly and remember things like your preferred settings. This also enables us to optimise our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings in your browser.

View, modify or delete personal data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to any data processing or object to the processing of your personal data by Boudewijn Seapark, and you have the right to data transferability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organisation named by you.

You can send a request to access, correct, delete, or transfer your personal data or to withdraw your consent or object to the processing of your personal data to info@boudewijnseapark.be.

In order to be sure that you are the one making the access request, we ask you to enclose a copy of your identity document with the request. In that copy, please redact your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and citizen service number (BSN) in black. This is to protect your privacy. We will respond to your request within four weeks.

You have the option of submitting a complaint to the national supervisory authority, the Data Protection Authority. This can be done via the following link: https://www.privacycommission.be/

Securing personal data

Boudewijn Seapark takes the protection of your data seriously and has taken appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unauthorised alteration. If you feel that your information is not secure or there are indications of misuse, please contact us at info@boudewijnseapark.be.